Mountainside Villas Comment Card Date MM DD YYYY Villa Number * Name * First Name Last Name Address Address 1 Address 2 City State/Province Zip/Postal Code Country Phone (###) ### #### Email * Please Indicate Owner Renter Exchange (RCI, II) Comment(s) Check-In/Check-Out Overall Check-In 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Efficiency of Staff 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Overall Check-Out 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Staff Friendly and Helpful? 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Unit Maintenance Furnishings 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Lighting 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Décor 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Deck Furniture 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Plumbing 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Hot Water 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Ceiling Fan 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Air Conditioning / Heat 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Washer / Dryer 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Internet 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Unit Cleanliness Carpet 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Bathrooms 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Kitchen 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Windows 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Bedding 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Housewares 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Hospitality Front Desk 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Maintenance 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Housekeeping 5 - Excellent-Superb 4 - Very Good-Exceeds Expectations 3 - Good-Meets Expectations 2 - Fair-Needs Improvement 1 - Poor-Not Acceptable Thank you!